Items must be unworn, in original condition, with protective packaging. We cannot accept returns of garments with strong odours, like smoke, cooking or perfume, or that are excessively crumpled.

Please complete the returns form enclosed with your order. Kindly note that return postage is the customer’s responsibility, and we cannot be held liable for items lost or damaged in transit.

Send all returns via recorded mail to: Campbell’s of Beauly, Highland Tweed House, High Street, Beauly, IV4 7BU.

You are responsible for all return shipping costs. We recommend using a tracked delivery service as we are unable to accept liability for any items lost or damaged in transit.

You are responsible for all return shipping costs. To avoid delays and unnecessary customs charges, please clearly label both the package and the airway bill with BRITISH RETURN GOODS. We cannot refund customs fees.