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A woman wearing a blue patterned headscarf and green vest stands on a sailboat, holding the railing, with water and green hills in the background on a sunny day.

Returns

We hope you are delighted with your purchase. If you’re not completely satisfied, we’re happy to offer a refund or exchange.

Returns must be made within 14 days (UK-based customers), 21 days (EU-based customers) or 28 days (other customers).

How To Schedule A Return

Conditions

Items must be unworn, in original condition, with protective packaging. We cannot accept returns of garments with strong odours, like smoke, cooking or perfume, or that are excessively crumpled.

Process

Log in to your Campbell’s of Beauly account to initiate a self-serve return or complete the returns form enclosed with your order. Please note that you are responsible for return shipping costs. We cannot accept liability for items lost or damaged in transit.

Return Tips

UK Returns

You are responsible for all return shipping costs. We recommend using a tracked delivery service as we are unable to accept liability for any items lost or damaged in transit.

International Returns

You are responsible for all return shipping costs. To avoid delays and unnecessary customs charges, please clearly label both the package and the airway bill with BRITISH RETURN GOODS. We cannot refund customs fees.